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Return to Store Repair Policy
Return to Store Repair Policy
All after-sales service caused by non-man-made reasons are undertaken by our company within the commitment time. We will undertake all after-sales service caused by non-man-made reasons within the commitment time. Commitment time and some details and special circumstances are explained as follows Explanations are as follows
Upon receipt of the goods, the end-user should notify our company within 24 hours if he/she finds any problems such as damage, defects or inability to start the machine etc. Notify our company within 24 hours. Our company will provide you with return and exchange service, and our company will bear the return postage and second delivery freight.
After the scooter is received and found to be damaged, defective or can't be turned on and used and other problems, you should notify us within 24 hours, we will give you a refund or exchange and bear the return postage and secondary shipping costs.
If customers who purchase from our website https://www.joyor-escooter.com/ have quality problems within 14 days of using the product, our company will be responsible for the replacement, return postage and secondary shipping freight.
If a new car has quality problems within three months of use after receipt, our company will repair it free of charge and we will bear the return freight. If quality problems occur between three months and less than six months, free repairs will be provided. The buyer will bear the return freight and our company will bear the return freight.
If a quality problem occurs after using it for more than six months but less than one year, the buyer will bear the return shipping fee and the cost of accessories except the motor, controller, frame, and charger. Our company will bear the free maintenance fee. If quality problems occur after more than one year, the buyer shall bear all costs. If you reject the scooter without any reason, our company will charge you the return shipping fee. Our company does not assume any responsibility for damage to the scooter caused by human factors, and all services are subject to a fee.
(function() {
const STATUS = {
LOADING: 'loading',
FINISH: 'finish'
};
const RESULT = {
EMPTY: 'data-empty'
};
class SPZCustomCartSku extends SPZ.BaseElement {
renderData = [];
/**
* add to cart reselect item, and delete process:
* 1. record reselect id before show reselect modal
* 2. add to cart success, mark `needDeleteReselectRecord` to true
* 3. close reselect modal / drawer
* 4. spz-cart re-render, triggered mounted event
* 5. call refresh
*/
// mark delete reselect id
recordReselectId = null;
// mark should delete reselect record after spz-cart mounted event
needDeleteReselectRecord = false;
refreshLock = false;
addToCartSuccess = false;
// cache paused refresh data
refreshDataCache = [];
// cache similar products data, for manual add to cart
similarData = [];
constructor(element) {
super(element);
this.xhr_ = SPZServices.xhrFor(this.win);
this.action_ = SPZServices.actionServiceForDoc(this.element);
}
setupAction_() {
this.registerAction('refresh', (invocation) => {
const data = invocation && invocation.args && invocation.args.data || {};
this.refresh(data);
});
this.registerAction('deleteReselect', SPZCore.Types.debounce(
this.win,
(invocation) => {
this.deleteReselect(invocation?.args?.id);
},
200
));
this.registerAction('deleteInvalid', SPZCore.Types.debounce(
this.win,
(invocation) => {
this.deleteInvalid(invocation?.args?.id);
},
200
));
this.registerAction('setReselectRecordId', (invocation) => {
this.setReselectRecordId(invocation?.args?.id);
});
this.registerAction('clearNeedReselectRecord', (invocation) => {
this.clearNeedReselectRecord();
});
this.registerAction('registerDeleteReselectTask', (invocation) => {
this.registerDeleteReselectTask(invocation?.args?.data);
});
this.registerAction('lockRefresh', (invocation) => {
this.lockRefresh();
});
this.registerAction('releaseRefreshLock', (invocation) => {
this.releaseRefreshLock();
});
this.registerAction('manualAddToCart', (invocation) => {
this.manualAddToCart(invocation?.args?.id);
});
this.registerAction('syncSimilarData', (invocation) => {
this.syncSimilarData(invocation?.args?.data);
});
// DEBUG
this.registerAction('log', (invocation) => {
const data = invocation && invocation.args && invocation.args.data || {};
console.log('log', invocation);
});
}
buildCallback() {
this.setupAction_();
}
isLayoutSupported(layout) {
return true;
}
/**
* 数据去重
* @param {Array} data
*/
uniq_(data) {
const result = [];
for(let i = 0; i < data.length; i++) {
if(!result.includes(data[i])) {
result.push(data[i]);
}
}
return result;
}
checkRefreshLock() {
if (this.refreshLock) {
return false;
}
return true;
}
setLoading(isLoading) {
SPZCore.Dom.toggleAttribute(this.element, STATUS.LOADING, isLoading);
SPZCore.Dom.toggleAttribute(this.element, STATUS.FINISH, !isLoading);
}
setDataResult(data) {
const isDataEmpty = !data.reselectSkus.length && !data.invalidSkus.length && !data.line_items.length;
SPZCore.Dom.toggleAttribute(this.element, RESULT.EMPTY, isDataEmpty);
}
// 存在多次请求顺序问题
async refresh(_data) {
// 接口失败时返回数据不为对象
if (!(typeof _data === 'object' && _data.line_items && _data.line_items.length > 0)) {
const newData = {
line_items: [],
reselectSkus: [],
invalidSkus: [],
displayInvalidSkus: []
};
this.trigger_('refreshError', newData);
this.setLoading(false);
return;
}
if (!this.checkRefreshLock()) {
this.setRefreshCache(_data);
return;
}
this.setLoading(true);
let data = _data;
if (this.needDeleteReselectRecord && this.recordReselectId) {
let hasError = false;
try {
data = await this.deleteReselectRecordBeforeRefresh(_data);
} catch (e) {
hasError = true;
console.error(e);
const newData = {
...data,
reselectSkus: [],
invalidSkus: [],
displayInvalidSkus: []
};
this.trigger_('refreshError', newData);
this.setLoading(false);
this.setDataResult(newData);
return;
}
this.needDeleteReselectRecord = false;
if (hasError) {
return;
}
}
// 获取失效商品
const invisibleItems = data.ineffectives;
// 获取失效商品内仅售罄商品的sku
const soldOutItems = invisibleItems.filter(item => item.reason === "line_item_sold_out");
// 通过失效 sku 获取 spu, 注意去重
const soldOutSpuIds = this.uniq_(soldOutItems.map(item => item.product_id));
const querySpuIds = soldOutSpuIds.map(spuId => `ids[]=${spuId}`).join('&');
if (!soldOutSpuIds.length) {
const newData = {
...data,
reselectSkus: [],
invalidSkus: [],
displayInvalidSkus: []
};
this.trigger_('refreshSuccess', newData);
this.renderData = newData;
this.setLoading(false);
this.setDataResult(newData);
return;
}
// 请求 spu 下其他 sku 库存
this.xhr_.fetchJson(`/api/product/list?limit=${soldOutSpuIds.length}&${querySpuIds}`)
.then(res => {
const reselectSkus = [];
const invalidSkus = [];
// spu 维度展示
const displayInvalidSkus = [];
res.data.list.forEach(product => {
// spu 匹配, 存在多 sku 情况
const soldOutSkus = soldOutItems.filter(item => item.product_id === product.id);
if (!soldOutSkus.length) {
return;
}
// 通过失效 sku 获取 spu 下其他 sku 库存, 存在其他可用库存时标记为 "Reselect" 按钮可用
//const allowReselect = product.variants
// .filter(variant => variant.option1 === soldOutProduct.variant.option1 && variant.option2 === soldOutProduct.variant.option2 && variant.option3 === soldOutProduct.variant.option3)
// .some(variant => variant.available);
// 查询售罄 sku 对应商品是否可加购, 标记为 Reselect 可用项
if (product.available) {
reselectSkus.push(...soldOutSkus);
// 若商品不可用(全部 sku 售罄), 归纳到失效商品列表
} else {
invalidSkus.push(...soldOutSkus);
// spu 维度, 仅添加一项 sku
displayInvalidSkus.push(soldOutSkus[0]);
}
});
const newData = {
...data,
reselectSkus,
invalidSkus,
displayInvalidSkus
};
this.trigger_('refreshSuccess', newData);
this.renderData = newData;
this.setLoading(false);
this.setDataResult(newData);
})
.catch(err => {
this.setLoading(false);
console.error(err);
this.trigger_('refreshError', data);
}).finally(() => {
});
}
async deleteReselect(id, ignoreEmit) {
if (!id) {
return;
}
const targetSku = this.renderData.reselectSkus.find(item => item.id === id);
try {
const res = await this.xhr_.fetchJson(`/api/cart/${targetSku.variant_id}`, {
method: 'DELETE',
body: {
id: targetSku.id,
product_id: targetSku.product_id,
variant_id: targetSku.variant_id,
}
});
const newData = {
...this.renderData,
reselectSkus: this.renderData.reselectSkus.filter(item => item.id !== id),
};
this.renderData = newData;
!ignoreEmit && this.trigger_('deleteSuccess', newData);
} catch (err) {
console.error(err);
!ignoreEmit && this.trigger_('deleteError', err);
}
}
deleteInvalid(id) {
if (!id) {
return;
}
const targetSku = this.renderData.invalidSkus.find(item => item.id === id);
this.xhr_.fetchJson(`/api/cart/${targetSku.variant_id}`, {
method: 'DELETE',
body: {
id: targetSku.id,
product_id: targetSku.product_id,
variant_id: targetSku.variant_id,
}
})
.then(res => {
const newData = {
...this.renderData,
invalidSkus: this.renderData.invalidSkus.filter(item => item.id !== id),
displayInvalidSkus: this.renderData.displayInvalidSkus.filter(item => item.id !== id),
};
this.trigger_('deleteSuccess', newData);
this.renderData = newData;
})
.catch(err => {
console.error(err);
this.trigger_('deleteError', err);
});
}
// record reselect sku id before show reselect modal
setReselectRecordId(id) {
if (!id) {
return;
}
this.recordReselectId = id;
}
async deleteReselectRecordBeforeRefresh(data) {
if (!this.recordReselectId) {
return;
}
await this.deleteReselect(this.recordReselectId, true);
return {
...data,
ineffectives: data.ineffectives.filter(item => item.id !== this.recordReselectId)
}
}
clearNeedReselectRecord() {
this.needDeleteReselectRecord = false;
}
registerDeleteReselectTask(productData) {
const targetSku = this.renderData.reselectSkus.find(item => item.id === this.recordReselectId);
if (targetSku?.variant_id && productData?.variant.id) {
if (targetSku.variant_id === productData?.variant.id) {
this.needDeleteReselectRecord = false;
return;
}
}
this.needDeleteReselectRecord = true;
}
// pause cart refresh(trigger by similar products)
lockRefresh() {
if (this.refreshLock) {
return;
}
this.refreshLock = true;
}
releaseRefreshLock() {
if (!this.refreshLock) {
return;
}
this.refreshLock = false;
this.refreshWithCache();
}
// direct add_to_cart(trigger by similar products)
async manualAddToCart(id) {
const target = this.similarData.find(item => item.id === id);
this.lockRefresh();
try {
const res = await this.xhr_.fetchJson(`/api/cart`, {
method: 'POST',
body: {
note: '',
product_id: target.id,
quantity: '1',
variant_id: target.variants[0].id,
refer_info: {
source: 'add_to_cart'
}
}
});
const newCartItems = res.data.items;
this.setRefreshCache(newCartItems, true);
} catch (err) {
console.error(err);
}
}
syncSimilarData(data) {
this.similarData = data.data;
}
setRefreshCache(data, patch) {
if (patch) {
this.refreshDataCache = {
...this.refreshDataCache,
line_items: [...this.refreshDataCache.line_items, ...data]
};
} else {
this.refreshDataCache = data;
}
}
refreshWithCache() {
this.refresh(this.refreshDataCache);
}
mountCallback() {
}
unmountCallback() {
}
/**
* trigger event
* @param {Object} data
*/
trigger_(name, data) {
const event = SPZUtils.Event.create(this.win, `spz-custom-cart-sku.${name}`, {
data,
});
this.action_.trigger(this.element, name, event);
}
}
SPZ.defineElement('spz-custom-cart-sku', SPZCustomCartSku);
}())
(function () {
class SPZCustomCartTrack extends SPZ.BaseElement {
constructor(element) {
super(element);
this.action_ = SPZServices.actionServiceForDoc(this.element);
}
isLayoutSupported(layout) {
return true;
}
buildCallback() {
this.setupAction_();
}
hash(val) {
const hashKey = Object.keys(val).sort((a, b) => a - b).reduce((acc, k) => {
acc += `{'${k}':'${val[k]}'}`;
return acc;
}, '');
return hashKey;
}
trackExtra(key, value) {
console.log('trackExtra...', key, value);
if (!window.sa) {
return;
}
const hashKey = this.hash(value);
let hasExtraInfo = false;
if (window.sa.eventInfo && window.sa.eventInfo[key] && window.sa.eventInfo[key].extra_properties) {
hasExtraInfo = window.sa.eventInfo[key].extra_properties.some(p => {
return hashKey === this.hash(p);
});
}
if (hasExtraInfo) {
return;
}
window.sa && window.sa.registerExtraInfo(key, value);
}
delExtraTrack(key, value) {
const hashKey = this.hash(value);
if (window.sa.eventInfo && window.sa.eventInfo[key] && window.sa.eventInfo[key].extra_properties) {
window.sa.eventInfo[key].extra_properties = window.sa.eventInfo[key].extra_properties.filter(p => hashKey !== this.hash(p));
}
}
track(key, value) {
console.log('tracking...', key, value);
window.sa && window.sa.track(key, value);
}
setupAction_() {
this.registerAction('registerReselectAtc', () => {
this.trackExtra('add_to_cart', {
function_name: 'Farida',
action_type: 'reselect'
});
});
this.registerAction('clearReselectAtc', () => {
this.delExtraTrack('add_to_cart', {
function_name: 'Farida',
action_type: 'reselect'
});
});
this.registerAction('registerSimilarAtc', () => {
this.trackExtra('add_to_cart', {
function_name: 'Farida',
action_type: 'similar_product'
});
});
this.registerAction('clearSimilarAtc', () => {
this.delExtraTrack('add_to_cart', {
function_name: 'Farida',
action_type: 'similar_product'
});
});
const clickParams = {
business_type: 'product_plugin',
event_name: 'function_click',
function_name: 'Farida',
plugin_name: 'Farida',
template_name: 'cart',
template_type: '13',
module: 'online_store',
module_type: 'online_store',
tab_name: '',
card_name: '',
event_developer: 'ccbken',
event_type: 'click',
};
this.registerAction('trackDelReselect', () => {
this.track('function_click', {
...clickParams,
event_info: JSON.stringify({
action_type: 'cart_delete',
element_type: 'sku'
})
});
});
this.registerAction('trackClickReselect', () => {
this.track('function_click', {
...clickParams,
event_info: JSON.stringify({
action_type: 'reselect',
element_type: 'sku'
})
});
});
this.registerAction('trackDelSimilar', () => {
this.track('function_click', {
...clickParams,
event_info: JSON.stringify({
action_type: 'cart_delete',
element_type: 'spu'
})
});
});
this.registerAction('trackClickSimilar', () => {
this.track('function_click', {
...clickParams,
event_info: JSON.stringify({
action_type: 'reselect',
element_type: 'spu'
})
});
});
this.registerAction('trackOpenSimilar', () => {
this.track('function_expose', {
...clickParams,
event_name: 'function_expose',
event_type: 'expose',
event_info: JSON.stringify({
popup_name: 'farida_product_popup'
})
});
});
}
}
SPZ.defineElement('spz-custom-cart-track', SPZCustomCartTrack);
}())